Privacy Policy

MessnerFlooring.com

Privacy Policy

Last updated: 11/20/2025

Welcome to Messner Flooring’s Privacy Policy. Messner Flooring (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. By using our website, messnerflooring.com, you agree to the practices outlined here.

For any questions, contact us here, or email us at  info@messnerflooring.com.

SMS Messaging

This part of our Privacy Policy explains how Messner Flooring collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect

When you opt-in to receive SMS messages, we collect:

  • Your phone number
  • Consent to send SMS messages
  • Your email address
  • Your basic contact information
  • Your messaging history

How We Collect Your Information

We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website.

How We Use Your Information

We use your information to:

  • Send you the SMS messages you’ve opted in to receive
  • Provide updates, promotions, or other relevant content based on your preferences
  • Choices and Controls
  • To operate our business

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms & Conditions for additional information about the opt-out process.

To Whom We Disclose Your Information

We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.

We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.

Protection of Information

We take steps to protect your information against unauthorized use or disclosure.

Updates

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us

You can reach us by texting the word HELP for support to 585-381-6880. You may also contact us directly at info@messnerflooring.com.

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Website Policy: Personal Information We Collect

We may collect certain types of information during your visit or interaction with us. This includes:

  • Non-personal information (usage data): Your domain name, IP address, browser type, operating system, and how you arrived at our website. These details do not reveal personal information and only show how you accessed our site.
  • Payment Information: Processed through secure third-party providers (we do not store credit card details).
  • Communication information: When you contact us—whether through our website, third-party platforms like Meta or Google, or by other means—we may collect the information you provide, such as your name, email address, and message content.

How We Use This Information

We use this information to improve our services and provide you with better support. Here are the main ways we use it:

  • To respond to your inquiries or requests.
  • To provide quotes and more information.
  • To improve and maintain our website and services.
  • To enhance customer support and experiences.
  • To communicate with you about orders, updates, and support.
  • To process transactions securely.
  • To send marketing communications (only if you opt in).

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Third-party service providers that help us operate our website and services (e.g.
    payment processors, email platforms).
  • Legal authorities, if required by law or to protect our rights.

All third parties are required to maintain the confidentiality of your information.

Cookies and Tracking

We use cookies to collect additional data, like how you use our site, your IP address, and browsing activity. Cookies are small files stored on your computer to help websites function smoothly and improve user experiences.

Managing Cookies

You can disable cookies through your browser settings. However, disabling cookies may reduce some functionality on our website.

Google Analytics

We use Google Analytics to track website traffic and gain insights into how visitors use our site. The data helps us improve its performance and user experience. After analyzing this data, we remove it from our system.

Links to Other Websites

Our website may share links to other sites. Please note that we are not responsible for the privacy and security of those third-party sites. Once you leave messnerflooring.com, their policies will apply to your interactions.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails at any time by clicking the “unsubscribe link” in our emails.
  • Request a copy of the data we hold about you.

To exercise any of these rights, please contact us at info@messnerflooring.com.

Data Security

We implement industry-standard security measures to protect your information. While no system is completely secure, we take appropriate steps to minimize risks.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not
knowingly collect personal information from children.

Consent to This Policy

By using our website, you agree to the practices described in this Privacy Policy. We may update this policy from time to time. Check back periodically to stay informed of any changes.

Public Areas of the Website

Visitors can access the public areas of our site without sharing personal details. However, if you submit a request or interact with us, we may collect contact details, such as your email address, to fulfill your request.

Copyright Information

All content on this site—including text, graphics, logos, and downloads—is owned by Messner Flooring or its suppliers. This content is protected by U.S. and international copyright laws. You may not use or reproduce this content without permission.